Delivery Policy

1. Order Processing

Orders are usually processed within 1-3 business days after payment confirmation. During holidays or peak periods, processing may take a little longer.

2. Shipping Time

• Standard delivery: 5-10 business days
• Express delivery: 3-7 business days
• Remote areas may require additional delivery time

Delivery times are estimates and may vary depending on destination and local carrier conditions.

3. Shipping Methods

Orders may be shipped by recognized express or postal carriers such as DHL, FedEx, UPS, or other available local carriers depending on the destination and service level selected before payment.

4. Shipping Costs

Shipping costs are shown at checkout or confirmed before payment. Shipping fees are charged in USD unless otherwise stated. Local taxes, duties, customs fees, or handling fees may apply depending on the destination and are the responsibility of the recipient unless otherwise required by law.

We do not currently offer automatic free shipping unless a free-shipping promotion is clearly stated on the checkout page or order confirmation.

5. Packaging

Products are packed in protective retail packaging to reduce the risk of damage during transit.

6. Order Tracking

When tracking is available, we will provide shipping confirmation and tracking details after the order has been dispatched.

7. Delivery Issues

• If your package is lost or arrives damaged, contact us as soon as possible.
• Please make sure your shipping address is correct before placing an order.
• Weather, holidays, customs, or local carrier delays may affect final delivery time.
• Public health events such as COVID-19 may also cause shipping or customs delays outside our direct control.

8. Contact

Last updated: May 2026